Frequently Asked Questions
Everything you need to know about shopping with LYBSTORE.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and swimwear cannot be returned.
How do I know which size to choose?
Every product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
LYBSTORE accepts all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7-14 business days.